Frequently asked questions

Welcome to the Help Center

Thanks to the four seasons in Turkey during the year, each season opens the door for new fun activities befitting each season. In the winter it snows and in the summer the greenery is beautiful. Therefore, every month is suitable for traveling to Turkey, and travelers are guaranteed to have fun.

All our cars have insurance. If the guest requires personal insurance during the tour, our team must be informed 24 hours before the start of the tour and there will be an additional charge of 2 to 3 euros.

Yes, there are.

It is recommended to carry a set amount of cash. Sometimes it is required to exchange money for lira for some payments. Not all places are equipped with exchange offices.

Absolutely, everyone is welcomed to join in, and we are willing to provide any service we can to make them feel the utmost comfort.

Regarding the cancellation of the tour service and transfers, our reservation team must be informed 24 hours in advance, and it will be free of charge. Regarding airline and hotel cancellations, fare rules are according to their regulations.

On our tour programs, we leave the choice of restaurant and type of food to the guest(s). We also offer cold drinks and snacks throughout the tour.

Our clients can charge all kinds of devices in our vehicles.

Our travel agency, Karaz Tourism, provides all services including hotel booking, airline tickets, day tours, and transportation services for everyone in the cities of Turkey and many countries around the world.
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